Privacy policy

Personal Information Protection Policy

Declaration on the Protection of Personal Information

In order to properly handle the personal information entrusted to us by our customers and to maintain their trust, we hereby declare the following policy, which all employees are required to observe, and commit to continuous improvement efforts.

  • We comply with laws and other norms concerning the proper handling of personal information.
  • We clearly define our internal rules regarding the handling of personal information and thoroughly inform all employees of them. We also require any contractors who handle personal information on our behalf to handle it appropriately.
  • When collecting personal information, we notify customers in advance of the purpose of collection and use, and collect it only with their consent. We handle personal information in accordance with the purposes for which consent was obtained.
  • We sincerely respond to requests from customers to disclose, correct, delete, or stop using their personal information held by our company, which may be submitted to the email address below.
  • We take the necessary measures to prevent leaks or other incidents involving customers' personal information.

Handling of Personal Information

1. Purpose of Use of Personal Information We Obtain and Hold We use customers' personal information for the purpose of shipping products, processing payments, providing related after-sales service, notifying customers of new products and services, and for product development and marketing activities.

2. Provision of Obtained Personal Information to Third Parties Except as required by law, we will not provide customers' personal information to third parties without their consent.

3. Safety Management for the Protection of Personal Information

  • We have established internal rules to protect customers' personal information, ensure all officers and employees are thoroughly informed of them, and periodically audit compliance.
  • We strive to maintain and improve the safety management measures necessary to protect customers' personal information.

4. Procedures and Fees for Disclosure, Correction, etc. Customers may request disclosure of their personal data held by our company. If any errors are found as a result, customers may also request correction or suspension of use of their personal data. To request disclosure, please complete our designated disclosure request form and mail it to us together with a copy of an identity verification document (driver's license, health insurance card, or Basic Resident Register card). Please note that a designated fee will be charged for disclosure requests. Our response to a disclosure request will, in principle, be sent by mail to the customer. For correction and suspension-of-use requests, the necessary documents will be sent along with our written response to the disclosure request.

5. Inquiries and Consultation Regarding the Handling of Personal Information For inquiries or consultation regarding the handling of personal information, please contact us.

Disclaimer

Limitation of Liability and Warranties

Use of this website is at the customer's own risk.

Wedge Holdings Co., Ltd. (Wedge Tours) (hereinafter "the Company") takes great care in operating this website; however, we do not provide any legal warranty as to the accuracy or usefulness of the content published on the site, and we assume no legal obligation or liability in this regard.

The Company assumes no responsibility whatsoever for any damages arising from information (including data) obtained by customers from this website. Nor do we assume any responsibility for any damages (including direct damages, indirect damages, lost profits, or any other damages) arising from the use of any information obtained from this site.

The Company assumes no responsibility whatsoever for the content of, or the protection of customers' personal information on, other businesses' or individuals' websites linked from this website.

The Company may change or remove content published on this website without prior notice to customers.

Due to communication environments, customers' computer environments, or other reasons, this website may not be available for normal use in some cases.

Website Usage Information

Copyright Copyright and other rights relating to the text, graphics, designs, trademarks, logos, and other materials published on this website belong to the Company or to the original authors or other rights holders. Unauthorized reproduction is strictly prohibited.

Prohibited Acts The following acts are prohibited:

  • Acts that harm, or risk harming, the property or privacy of third parties or of the Company.
  • Acts that cause, or risk causing, disadvantage or damage to third parties or to the Company.
  • Any other act that the Company deems inappropriate.